Free shipping on orders over $500·New arrivals weekly
Get in touch

Let's talk gear.

Questions about a camera, an order, or just need a recommendation? Our team is here — and we actually respond.

Email us
We reply within 24 hours
Call us
Mon–Fri, 9am–6pm
Talk to a real person
Live chat
Available on every page
Fastest way to reach us
Send us a message

How can we help?

Fill out the form below and we'll get back to you within 24 hours.

Or reach us directly.

Sometimes the fastest way to get an answer is to just pick up the phone or send an email. We're real people who love talking gear — no phone trees, no chatbots pretending to be human.

Email
Response within 24 hours
Studio
Cameravo HQ
By appointment — get in touch to book a visit

Answers to the common ones.

How long does shipping take?
Most orders arrive within 2–3 business days. Free insured shipping is included on orders over $500.
What is your return policy?
You can return any item within 30 days of delivery for a full refund. Just make sure it's in its original condition and packaging.
Are your products authentic?
Yes, 100%. Every product we sell is sourced directly from official distributors. We do not sell grey-market or counterfeit gear.
Do you ship internationally?
We currently ship within the country. International shipping is coming soon — get in touch for special requests.
Can I speak to someone before buying?
Absolutely. Our team are working photographers — we're happy to talk through your needs. Use the form above or call us during business hours.
When we're available

Here when you need us.

Our team works Monday to Friday, with weekend hours for urgent order support. If you leave a message outside these hours, we'll get back to you the next business day.

  • Monday9:00 – 18:00
  • Tuesday9:00 – 18:00
  • Wednesday9:00 – 18:00
  • Thursday9:00 – 18:00
  • Friday9:00 – 18:00
  • Saturday10:00 – 14:00
  • SundayClosed